If you can’t download or update any apps, including free apps and you see a message about billing or payment, learn what to do.
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the. The sync icon for my Fitbit has disappeared from my Macbook Air laptop. When I went to download the app, the Apple I-tunes store and the Google Play store wouldn't let me. Can anybody walk this techno-idiot through the process?
How Do I Download Apps On My Macbook Air
If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:
Why Can't I Download Apps On My Macbook Air
Connect to Wi-Fi
If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac or on your Apple Watch.
To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.
Pause and restart the app download
Why Can't I Download Apps On My Macbook Air
When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.
Why Won't Apps Download On My Macbook Air
Restart your device
If the app appears on your Home screen but is dim or has a white grid with grey lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch or Apple TV.
If you delete an app, you might lose the content associated with it.
How Do I Download Youtube App On My Macbook Air
Get more help
How Do I Download Netflix App On My Macbook Air
If you still have issues with apps on your device, contact Apple Support.